Customer Service Agreement

1Parties, Purpose, And Application

1.1 Company

This Customer Service Agreement (“Agreement”) governs services provided by APOSTILLE EN ESTADOS UNIDOS LLC, a Florida limited liability company (“Company,” “we,” “us,” or “our”).

1.2 Customer

“Customer,” “you,” or “your” means any individual, business, organization, governmental body, trust, estate, institution, or other person or entity requesting, purchasing, authorizing, paying for, or receiving Services from the Company.

Any person acting on behalf of another individual or entity represents and warrants that such person has sufficient authority to request and authorize the applicable Services on behalf of that individual or entity.

1.3 Application

This Agreement applies to Services requested, purchased, or authorized through https://floridaapostillar.com/, estimates, invoices, payment links, online forms, email, telephone, text message, WhatsApp, electronic platforms, in-person communications, or any other method accepted by the Company.

1.4 Acceptance

The Customer accepts this Agreement by requesting Services and thereafter taking any action reasonably indicating authorization to proceed, including approving an estimate, electronically accepting terms, signing electronically, submitting payment, providing documents for processing, or otherwise instructing the Company to commence Services.

No contractual obligation to perform Services arises until the Company accepts the Customer’s request.

2Nature And Scope Of Services

2.1 Services

The Company provides administrative and document-processing services that may include:

• state and federal apostille processing;
• authentication and legalization assistance;
• certified translation services;
• Florida notarial services;
• Remote Online Notarization where legally permitted;
• administrative document coordination and preparation assistance;
• corporate-document processing;
• courier and shipping coordination; and
• other administrative services offered by the Company.

Only Services specifically identified in an accepted estimate, invoice, order, service confirmation, or other written communication from the Company are included in a particular transaction.

2.2 Administrative Nature of Services

The Company is a private business and is not a governmental agency.

The Company does not issue apostilles, governmental certifications, passports, visas, licenses, permits, governmental approvals, or governmental decisions.

All such governmental acts remain exclusively within the authority and discretion of the applicable governmental or issuing authority.

2.3 No Legal, Immigration, Tax, or Financial Advice

THE COMPANY IS NOT A LAW FIRM AND DOES NOT PROVIDE LEGAL REPRESENTATION OR LEGAL ADVICE.

Unless expressly provided by a separately qualified professional acting under an independent engagement, the Company does not provide immigration, tax, accounting, financial, or investment advice.

Information concerning document requirements, governmental procedures, foreign-country requirements, notarization, authentication, legalization, apostilles, or related matters is provided solely as general administrative information and assistance.

Customers requiring legal advice should consult a licensed attorney in the appropriate jurisdiction.

2.4 No Guarantee of Legal Sufficiency

The Company does not determine or guarantee the legality, enforceability, sufficiency, effectiveness, authenticity, validity, or legal consequences of any Customer document.

The Customer remains responsible for determining whether a document or Service is appropriate and sufficient for the Customer’s intended purpose.

3Governmental And Third-Party Decisions

3.1 Independent Authorities

Many Services depend upon governmental agencies, courts, clerks, Secretaries of State, the U.S. Department of State, embassies, consulates, educational institutions, shipping carriers, technology providers, translators, notaries, and other independent third parties.

The Company does not control such persons or entities and does not control their procedures, requirements, policies, decisions, processing times, or availability.

3.2 No Guarantee of Approval or Acceptance

The Company does not guarantee:

• issuance of an apostille;
• authentication or legalization;
• governmental approval;
• acceptance by a foreign country;
• acceptance by an embassy or consulate;
• acceptance by a court;
• acceptance by an educational institution;
• acceptance by an employer or financial institution;
• acceptance by an immigration authority;
• processing within a particular governmental timeframe; or
• any particular legal, governmental, commercial, educational, immigration, financial, or personal outcome.

Requirements, procedures, policies, and processing times may change without notice.

3.3 Intended Use

The Customer is responsible for identifying the country, agency, institution, court, employer, governmental authority, or other recipient for which the document is intended.

The Customer should verify final acceptance requirements directly with the receiving authority whenever appropriate.

4Customer Responsibilities

The Customer represents, warrants, and agrees that:

1. all information provided to the Company is accurate, complete, current, and truthful to the best of the Customer’s knowledge;
2. all documents submitted have been lawfully obtained and have not knowingly been forged, fraudulently altered, counterfeited, or unlawfully created;
3. the Customer has the legal right and authority to submit the documents for processing;
4. the requested Services are not intended for an unlawful, deceptive, or fraudulent purpose;
5. the Customer will timely provide required documents, identification, signatures, authorizations, approvals, instructions, and payments;
6. the Customer will carefully review names, dates, addresses, spellings, destination countries, shipping information, translations, and other material information;
7. the Customer will promptly notify the Company of any known error, discrepancy, omission, or change; and
8. the Customer will reasonably cooperate with the Company throughout the engagement.

The Company may reasonably rely upon information, documents, representations, and instructions provided by the Customer or the Customer’s authorized representative unless applicable law requires otherwise.

5Right To Decline, Suspend, Or Terminate Services

The Company may decline, suspend, or discontinue Services when it reasonably determines that:

• documents or information are incomplete;
• additional verification is required;
• required payment has not been received;
• the Customer has failed to cooperate;
• fraud, forgery, identity theft, document alteration, or unlawful conduct is suspected;
• governmental requirements prevent continued processing;
• the request is outside the Company’s scope of Services;
• continued performance may violate applicable law;
• the Customer engages in threatening, abusive, harassing, deceptive, or fraudulent conduct; or
• continued performance may reasonably expose the Company to legal, regulatory, financial, operational, security, or reputational risk.

Amounts already earned, governmental fees incurred, third-party expenses, completed work, and nonrecoverable costs remain payable to the extent permitted by applicable law.

6Estimates, Pricing, And Additional Charges

6.1 Estimates

Estimates and quotations are based upon the information available to the Company when issued.

Unless otherwise stated in writing, an estimate is valid for thirty (30) calendar days from the date of issuance.

6.2 Scope Controls Pricing

A quoted price covers only the Services specifically identified in the applicable estimate, invoice, order, or written service confirmation.

Unless expressly included, quoted pricing may exclude governmental fees, notarial fees, translation fees, certified copies, county fees, federal fees, embassy or consular fees, courier charges, shipping charges, optional carrier services, taxes, duties, and other third-party expenses.

6.3 Changes

If the Customer changes the requested Services, submits additional documents, requests additional work, or if governmental or third-party requirements materially change, additional fees and processing time may apply.

The Company will obtain Customer authorization for material additional charges whenever reasonably practicable before performing additional billable work.

6.4 Government and Third-Party Fee Changes

Government agencies and third parties may modify their fees without prior notice.

If an applicable fee increases before payment or submission, the Customer is responsible for the additional amount necessary to continue the requested Service.

7Payment

Payment must be made using a payment method accepted by the Company.

The Company may require full or partial payment before beginning or continuing Services.

Unless otherwise agreed in writing, all prices are stated and payable in United States Dollars.

The Company may suspend Services if a payment is declined, returned, reversed, disputed, charged back, or otherwise not honored.

Acceptance of a partial payment does not waive the Company’s right to collect any lawful remaining balance.

8Cancellations And Refunds

8.1 Before Processing Begins

The Customer may request cancellation before processing begins.

If no work has been performed and no nonrefundable governmental, shipping, or third-party expense has been incurred, the Company may refund amounts paid, subject to any previously disclosed nonrefundable charges and applicable law.

8.2 After Processing Begins

Once substantive performance begins, refunds may be reduced by or unavailable for:

• Services already performed;
• administrative work completed;
• governmental fees already paid or incurred;
• third-party fees;
• shipping charges;
• courier expenses;
• translation work commenced or completed;
• notarizations performed;
• authorized document-coordination expenses; and
• other nonrecoverable costs.

8.3 Government Submission

Once documents have been submitted to a governmental agency or other applicable authority, professional processing fees attributable to work already performed and governmental or third-party fees already incurred are nonrefundable to the fullest extent permitted by applicable law.

8.4 Government or Third-Party Rejection

A rejection, correction request, request for additional documentation, governmental delay, denial, suspension, or refusal by a governmental authority or other third party does not by itself entitle the Customer to a refund for Services properly performed by the Company.

8.5 Completed Services

Professional fees for Services properly completed are nonrefundable merely because the Customer later decides not to use the processed documents or because a third party declines to accept them for reasons outside the Company’s reasonable control.

Nothing in this Section limits any non-waivable right or remedy available under applicable law.

9Chargebacks And Payment Disputes

The Customer agrees to contact the Company in good faith regarding a billing or service dispute before initiating a chargeback or payment reversal whenever reasonably practicable.

A chargeback or payment reversal does not extinguish amounts lawfully owed for authorized Services actually performed.

If a payment is improperly reversed after Services have been authorized and performed, the Company may pursue amounts lawfully owed, together with recoverable costs and reasonable attorneys’ fees where permitted by applicable law.

Nothing in this Section restricts any non-waivable rights available under applicable law or applicable payment-network rules.

10Processing Times

10.1 Estimates Only

The Company does not guarantee governmental, court, consular, carrier or other third-party processing or completion times. All stated timeframes are estimates only.

Processing time generally begins after the Company has received:

• all required documents;
• complete required information;
• required authorizations; and
• required payment.

10.2 Business Days

Unless expressly stated otherwise, processing estimates stated in business days exclude Saturdays, Sundays, applicable federal and Florida holidays, Company closures, and periods during which the Company is awaiting Customer action or information.

10.3 Expedited and Priority Services

An Express, Expedited, Priority, Rush, or similar service designation generally refers to priority handling by the Company.

Such designation does not guarantee that a governmental authority, shipping carrier, embassy, consulate, court, or other third party will act within a particular period.

10.4 Customer Deadlines

The Customer must notify the Company of any material deadline before authorizing Services.

Acceptance of a Service request does not constitute a guarantee that the Customer’s deadline will be met.

10.5 Time Not of the Essence

Unless expressly agreed in a signed writing, time shall not be deemed of the essence with respect to the Company’s performance.

11Document Custody And Handling

11.1 Ownership

Ownership of Customer documents remains with the Customer or lawful document owner at all times.

11.2 Standard of Care

While documents are within the Company’s custody or control, the Company will use commercially reasonable administrative procedures in handling them.

11.3 Administrative Copies

The Company may scan, copy, reproduce, or electronically retain documents when reasonably necessary to perform Services, maintain appropriate business records, investigate a dispute, satisfy record-retention obligations, protect legal interests, or comply with applicable law.

11.4 Customer Review

The Customer should inspect returned documents promptly upon receipt and notify the Company within a reasonable time after discovering any suspected administrative error.

11.5 Unclaimed Documents

The Customer is responsible for retrieving completed original documents or providing appropriate shipping instructions.

If original documents remain unclaimed for one hundred eighty (180) calendar days after notice that they are available for pickup or shipment, the Company may, to the extent permitted by applicable law, securely destroy, archive, or otherwise dispose of such documents in accordance with its record-retention practices.

12Notary Public Services

Notarial services are performed by duly commissioned Florida Notaries Public in accordance with applicable Florida law.

A Notary Public does not determine the legal effect, validity, enforceability, or legal sufficiency of a document and does not provide legal advice merely by performing a notarization.

Each signer must personally appear as required by Florida law, including through legally authorized Remote Online Notarization procedures where applicable.

Applicable identification, willingness, awareness, and other statutory requirements must be satisfied.

A Notary Public may refuse a notarization whenever refusal is permitted or required by law, including circumstances involving insufficient identification, apparent coercion or incapacity, incomplete documents where prohibited, suspected fraud, or other legal deficiencies.

Completion of a notarization does not guarantee eligibility for an apostille or acceptance by any governmental or foreign authority.

13Translation Services

Translations may be prepared or coordinated by the Company or by qualified independent providers.

A certification of translation reflects the applicable translator’s or provider’s certification concerning the completeness and accuracy of the translation.

The Customer is responsible for reviewing names, dates, numbers, and other identifying information and promptly notifying the Company of suspected errors.

The Company does not guarantee that any court, governmental agency, embassy, consulate, educational institution, employer, immigration authority, licensing authority, or other recipient will accept a translation because recipient requirements may differ or change.

14Shipping And Delivery

14.1 Independent Carriers

Shipping and transportation are performed by independent carriers, including FedEx, UPS, DHL, USPS, or another carrier selected or approved for the applicable transaction.

The Company is not a common carrier, transportation company, freight forwarder, warehouseman, or insurer.

14.2 Company-Purchased Shipping

When the Company purchases shipping on behalf of the Customer, the shipment remains subject to the applicable carrier’s service terms, transportation agreement, delivery policies, claims procedures, and liability limitations.

14.3 Customer-Provided Shipping Labels

If the Customer provides a prepaid shipping label, the Customer is responsible for selecting the carrier, service level, delivery instructions, signature options, declared value or insurance selections, billing arrangements, and claims procedures associated with that label.

The Company’s responsibility is ordinarily limited to commercially reasonable packaging and tendering the shipment to the carrier identified on the Customer-provided label.

14.4 Risk During Transportation

Except to the extent resulting from the Company’s own legally actionable conduct or otherwise required by applicable law, transportation-related loss, theft, damage, delay, misdelivery, non-delivery, or delivery exceptions occurring after a shipment has been accepted by the carrier are governed by the applicable carrier’s terms and applicable law.

14.5 Declared Value

Declared value, when available, is not automatically included with shipping.

Declared value is not the same as insurance and remains governed exclusively by the applicable carrier’s terms and conditions.

14.6 Address Accuracy

The Customer is responsible for providing complete and accurate shipping information.

The Customer is responsible for additional shipping charges, redelivery charges, correction fees, returns, delays, or other expenses resulting from inaccurate, incomplete, outdated, or changed shipping instructions provided by the Customer.

14.7 International Shipping

The Customer is responsible for destination-country customs duties, taxes, import requirements, restrictions, documentation requirements, and governmental charges unless otherwise expressly agreed in writing.

The Company does not control customs authorities or foreign governmental agencies.

15Privacy And Confidentiality

The Company recognizes that Customer documents may contain confidential, personal, or commercially sensitive information.

The Company will use commercially reasonable administrative, organizational, operational, and technical safeguards appropriate to its business operations.

The Customer authorizes the Company to collect, receive, review, copy, scan, store, process, transmit, and disclose Customer information and documents to the extent reasonably necessary to:

• perform requested Services;
• communicate with governmental authorities;
• coordinate with translators, notaries, carriers, vendors, and service providers;
• process payments;
• communicate with the Customer;
• maintain appropriate business records;
• comply with applicable law; and
• protect legitimate legal and business interests.

No electronic transmission, storage, communication, or security system can be guaranteed to be completely secure.

Personal information will be handled in accordance with applicable law and the Company’s applicable published privacy practices.

16Electronic Communications And Signatures

The Customer consents to conduct business electronically with the Company.

Communications may include email, telephone, SMS, WhatsApp, online forms, electronic portals, payment systems, electronic signatures, estimates, invoices, and other electronic systems.

Electronic signatures, approvals, communications, and records may be used to evidence authorization and agreement to the fullest extent permitted by applicable law.

The Customer is responsible for maintaining current contact information and monitoring communications sent to the contact information provided to the Company.

Transactional communications relating to an existing Service request are distinct from promotional or marketing communications.

17Disclaimer Of Warranties

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, SERVICES ARE PROVIDED WITHOUT ANY WARRANTY OR GUARANTEE OF A PARTICULAR GOVERNMENTAL OR THIRD-PARTY OUTCOME.

THE COMPANY DISCLAIMS WARRANTIES, WHETHER EXPRESS OR IMPLIED, TO THE EXTENT SUCH WARRANTIES MAY LAWFULLY BE DISCLAIMED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR GUARANTEE THAT A DOCUMENT WILL BE ACCEPTED BY A PARTICULAR GOVERNMENT, COUNTRY, COURT, CONSULATE, EMBASSY, INSTITUTION, OR OTHER THIRD PARTY.

Nothing in this Agreement disclaims or limits any warranty, duty, obligation, or right that applicable law does not permit to be disclaimed or limited.

18Limitation Of Liability

18.1 Matters Outside Company Control

To the fullest extent permitted by applicable law, the Company shall not be responsible for acts, omissions, decisions, delays, closures, errors, requirements, rejections, interruptions, or failures caused by governmental authorities or independent third parties over whom the Company does not exercise direct control.

18.2 Customer-Caused Matters

The Company shall not be responsible for losses arising from inaccurate, incomplete, fraudulent, outdated, inconsistent, or incorrect information, documents, instructions, addresses, approvals, authorizations, or representations supplied by or on behalf of the Customer.

18.3 Exclusion of Certain Damages

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, ENHANCED, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO THE SERVICES OR THIS AGREEMENT.

Such excluded damages include, to the extent permitted by applicable law, lost profits, lost revenue, lost business, loss of opportunity, missed appointments, travel expenses, lodging expenses, immigration consequences, educational consequences, employment consequences, business interruption, loss of goodwill, financing delays, transaction delays, emotional distress, inconvenience, loss of time, or other consequential losses.

18.4 Aggregate Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY’S AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO A PARTICULAR TRANSACTION SHALL NOT EXCEED THE PROFESSIONAL SERVICE FEES ACTUALLY PAID TO THE COMPANY FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM.

Governmental fees, carrier charges, taxes, duties, filing fees, and other amounts collected for or paid to independent third parties are not professional service fees for purposes of this limitation.

18.5 Non-Waivable Liability

Nothing in this Agreement excludes or limits liability to the extent such liability cannot lawfully be excluded or limited under applicable law.

18.6 Duty to Mitigate

The Customer shall take reasonable steps to prevent, reduce, or minimize any claimed loss after becoming aware of an actual or potential problem.

19Indemnification

To the fullest extent permitted by applicable law, the Customer shall defend, indemnify, and hold harmless APOSTILLE EN ESTADOS UNIDOS LLC and its members, managers, officers, employees, agents, authorized representatives, successors, and permitted assigns from and against third-party claims, governmental investigations, liabilities, damages, penalties, costs, expenses, and reasonable attorneys’ fees arising out of or relating to:

• fraudulent, forged, altered, counterfeit, or unlawful documents supplied by or on behalf of the Customer;
• materially inaccurate or misleading information supplied by the Customer;
• unlawful conduct by the Customer;
• infringement or violation of third-party rights by materials supplied by the Customer;
• the Customer’s unauthorized use of another person’s documents or information;
• the Customer’s breach of this Agreement; or
• the Company’s reasonable reliance upon lawful instructions provided by the Customer.

This indemnification shall not apply to the extent a claim results from conduct of the Company that cannot lawfully be indemnified, waived, shifted, or limited.

20Force Majeure

The Company shall not be in breach of this Agreement for any delay, interruption, or failure in performance caused by circumstances beyond its reasonable control, including hurricanes, severe weather, floods, fires, natural disasters, epidemics, pandemics, public health emergencies, governmental actions or closures, court closures, war, terrorism, civil disturbances, labor disruptions, transportation interruptions, shipping-carrier failures, utility outages, internet or telecommunications failures, cyber incidents, or similar events.

Performance may be suspended for the duration of such circumstances and resumed when reasonably practicable.

21Dispute Resolution

21.1 Good-Faith Informal Resolution

Before commencing arbitration or litigation, the parties shall make a reasonable good-faith effort to resolve the dispute directly.

A party asserting a claim shall provide the other party with reasonable written notice describing the nature of the dispute and the relief requested.

21.2 Mediation

To the fullest extent permitted by applicable law, either party may require that a dispute first be submitted to good-faith mediation.

Unless otherwise agreed in writing, mediation shall occur in Osceola County, Florida, or remotely by mutual agreement.

21.3 Binding Arbitration

Except for claims properly brought in small claims court, claims for which arbitration is prohibited by applicable law, or claims the parties expressly agree in writing to litigate, any unresolved dispute, claim, or controversy arising out of or relating to this Agreement, the Services, any transaction with the Company, or the relationship between the Customer and the Company shall be resolved by binding individual arbitration.

The Federal Arbitration Act (“FAA”) shall govern the interpretation and enforcement of this arbitration provision to the fullest extent applicable.

Unless otherwise required by applicable law, arbitration shall be administered by the American Arbitration Association (“AAA”) under the AAA rules applicable to the dispute, including the AAA Consumer Arbitration Rules where applicable.

If AAA is unavailable or unwilling to administer the arbitration, the parties shall attempt in good faith to agree upon another nationally recognized arbitration administrator. If the parties cannot agree, a court of competent jurisdiction may appoint an arbitration administrator or arbitrator as permitted by applicable law.

The arbitration shall be conducted before one neutral arbitrator.

Unless otherwise required by applicable law or agreed by the parties, the arbitration may be conducted remotely, by documents, by telephone or videoconference, or in Osceola County, Florida.

The arbitrator may award any individual remedy or relief available under applicable law but shall have no authority to disregard or refuse to enforce a valid and enforceable provision of this Agreement.

21.4 Individual Proceedings

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ARBITRATION SHALL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS.

Neither party shall seek to have a dispute heard as a class action, collective action, consolidated action, representative action, or private-attorney-general proceeding in arbitration to the extent such waiver is enforceable under applicable law.

Nothing in this Section limits rights that cannot lawfully be waived.

21.5 Arbitration Fees

Arbitration filing, administrative, and arbitrator fees shall be allocated in accordance with the applicable arbitration rules and applicable law.

The Company shall not require a consumer to pay arbitration costs that applicable law or the applicable arbitration rules require the Company to pay.

21.6 Small Claims Court

Notwithstanding the foregoing arbitration provisions, either party may pursue an eligible individual claim in a court of competent small-claims jurisdiction where permitted by applicable law.

21.7 Court Proceedings

For any dispute properly excluded from arbitration or otherwise permitted to proceed in court, and to the fullest extent permitted by applicable law, exclusive venue shall lie in the appropriate state court located in Osceola County, Florida, or in the federal court having jurisdiction over Osceola County, Florida.

21.8 Jury Trial Waiver

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, FOR ANY DISPUTE PROPERLY LITIGATED IN COURT, EACH PARTY KNOWINGLY AND VOLUNTARILY WAIVES THE RIGHT TO A TRIAL BY JURY.

21.9 Attorneys’ Fees

Where permitted by applicable law, the prevailing party in any dispute arising out of or relating to this Agreement may recover reasonable attorneys’ fees and taxable costs.

Nothing in this Section authorizes an award of attorneys’ fees where applicable law prohibits such an award.

21.10 Time to Bring Claims

To the fullest extent permitted by applicable law, any claim arising out of or relating to the Services or this Agreement must be commenced within one (1) year after the claim accrues, except where applicable law prohibits contractual shortening of the applicable limitations period.

21.11 Severability of Dispute Resolution Provisions

If any portion of this Section 21 is determined to be invalid or unenforceable, that portion shall be severed or limited to the minimum extent necessary, and the remaining provisions shall remain enforceable to the fullest extent permitted by applicable law.

If applicable law prohibits enforcement of the individual-action waiver in Section 21.4 with respect to a particular claim or remedy, that claim or remedy shall proceed in the forum required by applicable law, while any remaining arbitrable claims shall remain subject to arbitration to the extent permitted by law.

22Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the State of Florida, without regard to conflict-of-law principles, except to the extent federal law governs a particular matter.

23General Provisions

23.1 Entire Agreement

This Agreement, together with the applicable accepted estimate, invoice, written service confirmation, and any policies expressly incorporated by reference, constitutes the agreement governing the applicable Services.

An individually accepted written estimate or service confirmation shall control solely with respect to the specific scope and pricing expressly stated therein if inconsistent with general pricing provisions of this Agreement.

23.2 Severability and Reformation

If any provision of this Agreement is determined to be invalid, illegal, or unenforceable, such provision shall be enforced to the maximum extent permitted by applicable law and, where legally permissible, modified only to the minimum extent necessary to render it enforceable.

The remaining provisions shall continue in full force and effect.

23.3 No Waiver

A failure or delay by either party in enforcing any provision of this Agreement shall not constitute a waiver of that provision or any other right.

23.4 Assignment

The Customer may not assign this Agreement without the Company’s prior written consent.

The Company may assign this Agreement in connection with a merger, reorganization, business succession, sale of substantially all relevant business assets, or other lawful transaction.

23.5 No Partnership, Agency, or Fiduciary Relationship

Nothing in this Agreement creates a partnership, joint venture, employment relationship, fiduciary relationship, or agency relationship between the Company and the Customer.

23.6 Headings

Headings are included solely for convenience and shall not affect the interpretation of this Agreement.

23.7 Survival

Provisions concerning payment obligations, confidentiality, document handling, limitation of liability, indemnification, dispute resolution, governing law, and any other provisions that by their nature are intended to survive shall survive completion, cancellation, expiration, or termination of Services.

24Changes To This Agreement

The Company may revise this Agreement prospectively from time to time to reflect changes in Services, operations, technology, legal requirements, or business practices.

The current version will identify its effective date and may be posted on https://floridaapostillar.com/.

Unless otherwise required or permitted by applicable law or separately agreed by the Customer, a material amendment will not retroactively alter contractual rights or obligations arising from a transaction completed before the amendment became effective.

Continued use of Services after an updated Agreement becomes applicable to a new transaction constitutes acceptance of the updated Agreement to the extent permitted by applicable law.

25Contact

Questions concerning this Agreement may be directed to:

APOSTILLE EN ESTADOS UNIDOS LLC

1100 W Vine Street

Kissimmee, Florida 34741

United States of America

Website: https://floridaapostillar.com/

Email: info@floridaapostillar.com

Office: +1 (850) 339-8886

WhatsApp: +1 (305) 522-7658